Answered By: Valerie Stephens
Last Updated: Dec 02, 2014     Views: 119

Students

  • User name: first initial + middle initial + last name (example: Jason Thomas Doe would be: jtdoe)
  • Password: Initially set to the last 6 digits of your social security number.You are encouraged to change your password often.  After logging into e-mail >Select Options >Password  NOTEThis changes the password for C-N E-Mail, C-N Online and C-N EagleNet, but not C-N Connect
  • Forgotten Password. If you forget your password, you can request to have your password reset.  Information Technology will reset the password, but you need to be prepared to either show I.D. in person or answer information you may be asked to help us determine you are who you say you are.

Faculty & Staff

User name

The employee's user name is determined by their official name on file with human resources.  The user name is automatically set to the first initial and last name of the employee. 
example:  Jill Sue Smith's user name would be jsmith@cn.edu
If there is a duplicate username already in use your user name may be different.

Password

The email password is the same as used to log into the C-N network, C-N Online/e360, and EagleNet.  It is initially set to the last 6 digits of the employee's social security number. 

Your user name and password combination are what authenticates you on the Carson-Newman network and resources.  In effect this is your Carson-Newman online "identity" for several resources.  You are required to change this password every 6 months. New passwords cannot contain similiar information as the previous password.  New passwords should follow strong password guidelines:

  • Contain both upper and lower case characters (e.g., a-z, A-Z)
  • Have digits and punctuation characters as well as letters e.g., 0-9, !@#$%^&*()_+|~-='{}[]:";'<>?,./)
  • Are at least eight alphanumeric characters long
  • Are not a word in any language
  • Are not based on personal information